What Should I Do If I Get A Phone Call From a Debt Collector?

  • Debt collector conduct concerns: Clients often report aggressive and pressuring tactics used by debt collectors to gain an advantage.
  • Aggressive phone calls: Consumers describe unexpected and aggressive calls during lunch, where collectors push their buttons with aggressive speech.
  • Handling aggressive calls: Best response is to politely ask for a callback or take time to calm down before engaging. Avoid responding aggressively in return.
  • Maintain composure: It’s crucial to remain composed and calm during interactions, as calls may be recorded and impact the case outcome.
  • Delayed response: It’s acceptable to request a delay in speaking to the debt collector and calling them back in a few days to handle the matter calmly.
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